Top Rated Heat Pump Repair

Proudly Serving Kitchener-Waterloo, Cambridge, Guelph & Surrounding Areas

If your heat pump is struggling to maintain proper operation or is showing signs of malfunction, Able Air Conditioning & Heating provides expert heat pump repair services throughout Kitchener-Waterloo, Cambridge, Guelph, and the surrounding areas.

Our skilled technicians are dedicated to thoroughly diagnosing and resolving any problems, working to restore your home comfort and ensure your system operates reliably, season after season. Contact us today to schedule a prompt and efficient service appointment, and experience the difference of professional care.

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Protect Your Heat Pump With Able Air’s Maintenance and Protection Plans

Protect your heat pump system and your wallet with Able Air’s Maintenance and Protection Plans! Our plans offer annual tune-ups, keep your manufacturer’s warranty active, and cover service fees for diagnostics and warranty claims. Upgrade to our Protection & Maintenance Plan for even more coverage, including electrical calls and up to $1,500 in parts and labor annually.

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Troubleshooting Your Heat Pump

If your heat pump isn’t performing as it should, try these tips to get it running smoothly again:

No Heat

Make sure your thermostat is set to ON and HEAT. The issue could also be a tripped breaker or a malfunctioning thermostat.

Not Enough Heat

Poor airflow—often caused by dirty filters, fans, or coils—is a common culprit. Replace air filters monthly and clean coils and fans regularly. Blocked ducts, faulty valves, or low refrigerant levels could also be to blame.

Blowing Cold Air

Heat pumps don’t produce air as hot as a furnace, but if it feels unusually cold, switch to emergency heat and raise the thermostat by at least 5°C. If that doesn’t help, the outdoor unit or thermostat may be faulty.

Frequent Cycling

First, replace the air filter. If the problem persists, check the thermostat’s calibration or replace its batteries. Keep in mind that some heat pumps struggle in extreme cold (below -25°C).

Strange Noises

Rattling may just mean loose cover panels or screws. Check and tighten them if needed. But scraping, grinding, or squealing noises could signal serious issues. Continuing to run your heat pump under these conditions can cause further damage and lead to costly repairs. For your safety and to protect your system, shut off the unit immediately and contact Able Air.

Signs You Need Heat Pump Repair

Rising Energy Bills

A sudden spike in your utility costs could point to reduced efficiency or a system malfunction.

Weak or Uneven Airflow

Inconsistent temperatures or poor airflow may signal problems with the blower, ductwork, or other components.

Unusual Noises

Grinding, banging, or hissing sounds often indicate mechanical issues that shouldn’t be ignored.

Insufficient Heating or Cooling

If your heat pump isn’t maintaining a comfortable temperature, the compressor, refrigerant levels, or other key parts may need attention.

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Why Choose Able Air Conditioning & Heating for Heat Pump Repair?



5-Star Google Rating



24/7 Emergency Service



Flexible Financing Options



Equipment Protection Plans



Enbridge Sustain Trusted Partner



Homestars Best of Award Winner



Award Winning Amana Heat Pump Dealer

Schedule a Service

Please call us (519) 954-7300 or complete the form below and an Able Air representative will follow up with you shortly.

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   Able Air Conditioning & Heating
   1707 Google reviews 
  LEAVE US A REVIEW! 
 
 
       
   357エディ 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Ehsan,Scy and Said ...very nice people/very professional/hard working/fast and good at their job
  
 
 
      
   Rob O 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Able Air & Heating were brilliant to deal with.
From Nadine and Maria in Admin, Mike, who listened to my concerns and provided all the info I needed to make a good decision to Ehsan and Said who did the install.
5 star service start to finish.
Highly recommended!
  
 
 
      
   N S 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Andre was super knowledgeable and a pleasure to have troubleshoot the heat pump/furnace error and performed regular scheduled maintenance. Issue resolved and maintenance complete. Thanks Andre!
  
 
 
      
   Jenny B 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  We had another great experience with Able Air. The tech who did the annual inspection was professional and polite. He explained every step along the way and did a wonderful job.
  
 
 
      
   Wren 
 5 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Able Air came today to do my yearly inspection. Andre was wonderful!  He was efficient, courteous and professional.  Thank you Andre!  Your attention to detail was much appreciated!
  
 
 
      
   Vanessa F 
 6 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  I had my AC serviced today by Andre. He was in the time frame given. He was polite and professional, and I was happy with his service.
  
 
 
      
   Wendy H 
 6 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  I had a new heat pump installed. From the first email asking for a quote to the time the technician left they were easy and professional to deal with.
  
 
 
      
   Glen F 
 6 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Phil was very helpful with his explanations of the problem and had the furnace repaired with a mew motor within a few days.
  
 
 
      
   Ashley S 
 7 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Ehsan & said did such an amazing team and job they were very kind and respectful cleaned up after them self and showed me how to use the thermostat thank you so much for your buisness and I would strongly recommend useing this company 😀
  
 
 
      
   Yeugene M 
 7 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Recently I had to install brand new furnace and AC with the help of Able Air, and they did really good job from the very first stage - from our meeting with Mike where he clearly explained the problem and possible solutions. I might have been a bit annoying with several iterations of my questions, nevertheless Mike elaborated on all the options with clear details which I felt to be truthful and with common sense and I didn’t smell any BS. Provided quotes were reasonable. On the day of installation everything was done quickly and neatly. I liked how Martin and his colleague made all the wiring and silicone work, obviously the scope of work involved a lot more - but these are those little details which are visible on the surface.
  
 
 
 
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