Top Rated Heat Pump Repair

Proudly Serving Kitchener-Waterloo, Cambridge, Guelph & Surrounding Areas

If your heat pump is struggling to maintain proper operation or is showing signs of malfunction, Able Air Conditioning & Heating provides expert heat pump repair services throughout Kitchener-Waterloo, Cambridge, Guelph, and the surrounding areas.

Our skilled technicians are dedicated to thoroughly diagnosing and resolving any problems, working to restore your home comfort and ensure your system operates reliably, season after season. Contact us today to schedule a prompt and efficient service appointment, and experience the difference of professional care.

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Protect Your Heat Pump With Able Air’s Maintenance and Protection Plans

Protect your heat pump system and your wallet with Able Air’s Maintenance and Protection Plans! Our plans offer annual tune-ups, keep your manufacturer’s warranty active, and cover service fees for diagnostics and warranty claims. Upgrade to our Protection & Maintenance Plan for even more coverage, including electrical calls and up to $1,500 in parts and labor annually.

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Troubleshooting Your Heat Pump

If your heat pump isn’t performing as it should, try these tips to get it running smoothly again:

No Heat

Make sure your thermostat is set to ON and HEAT. The issue could also be a tripped breaker or a malfunctioning thermostat.

Not Enough Heat

Poor airflow—often caused by dirty filters, fans, or coils—is a common culprit. Replace air filters monthly and clean coils and fans regularly. Blocked ducts, faulty valves, or low refrigerant levels could also be to blame.

Blowing Cold Air

Heat pumps don’t produce air as hot as a furnace, but if it feels unusually cold, switch to emergency heat and raise the thermostat by at least 5°C. If that doesn’t help, the outdoor unit or thermostat may be faulty.

Frequent Cycling

First, replace the air filter. If the problem persists, check the thermostat’s calibration or replace its batteries. Keep in mind that some heat pumps struggle in extreme cold (below -25°C).

Strange Noises

Rattling may just mean loose cover panels or screws. Check and tighten them if needed. But scraping, grinding, or squealing noises could signal serious issues. Continuing to run your heat pump under these conditions can cause further damage and lead to costly repairs. For your safety and to protect your system, shut off the unit immediately and contact Able Air.

Signs You Need Heat Pump Repair

Rising Energy Bills

A sudden spike in your utility costs could point to reduced efficiency or a system malfunction.

Weak or Uneven Airflow

Inconsistent temperatures or poor airflow may signal problems with the blower, ductwork, or other components.

Unusual Noises

Grinding, banging, or hissing sounds often indicate mechanical issues that shouldn’t be ignored.

Insufficient Heating or Cooling

If your heat pump isn’t maintaining a comfortable temperature, the compressor, refrigerant levels, or other key parts may need attention.

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Why Choose Able Air Conditioning & Heating for Heat Pump Repair?



5-Star Google Rating



24/7 Emergency Service



Flexible Financing Options



Equipment Protection Plans



Enbridge Sustain Trusted Partner



Homestars Best of Award Winner



Award Winning Amana Heat Pump Dealer

Schedule a Service

Please call us (519) 954-7300 or complete the form below and an Able Air representative will follow up with you shortly.

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   Able Air Conditioning & Heating
   1669 Google reviews 
  LEAVE US A REVIEW! 
 
 
       
   Rob K 
 1 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  My whole experience in replacing my old furnace and A/C was great! Phil did a great job diagnosing my problems and gave great advice on going forward, Mike did a great job explaining my options and helping me chose the equipment that meets my needs and Martin and Steve spent a long day installing the new equipment, they did an amazing job! Thank you Able air conditioning and heating for the great job!
  
 
 
      
   Brendan B 
 1 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Andre cleaned my heat pump after buying a house last year. I was unaware of the age and maintenance of the unit and he gave all recommended maintenance needed. Thanks!
  
 
 
      
   Kate B 
 1 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  I had a new furnace installed today, and the two technicians, Shahin and Jaime, were wonderful. They were kind, professional, and worked efficiently from start to finish. They also made sure to keep the workspace clean and left everything spotless when they were done. Great customer service and quality work
  
 
 
      
   Ankica C 
 2 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Shahin and Jaime installed my new heat pump. They were extremely professional and knowledgeable, and they left everything so clean! Highly recommended!
  
 
 
      
   Judith L 
 5 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Within a week of discovering that my A/C was leaking fluid, Able Air had replaced coils and installed my new unit. Mike came to discuss repairs versus replacement. The reason that so many people have given Able Air a 5 star rating was underscored for me when Mike said, "in good conscience I can't charge for servicing a unit that will be replaced." Crediting a service call on my old A/C might be minor compared to replacement costs, but sometimes small things go a long way to instill confidence in the varsity of a company and its owner. So also can those a company employs and Able Air has chosen it's staff well. The service tech, André, and the installation team of Martin and Steve were knowledgable, efficient, timely and personable. The office staff kept me well appraised of appointment times and payment options were seamless. The cost of the new unit was comparable if not better than the competition. I would, with confidence, recommend Able Air for your next furnace, A/C or servicing requirements.
  
 
 
      
   Smiley 4 
 6 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Oct 1/26
Great yearly service of my Furnace and AC unit by Phil the tech. Very professional and respectful of my property.

Feb 11/26
5*...Andre (with the beautiful eyes) came today to give me a peace of mind about the furnace room and it's temperature. He checked both the furnace from the inside and the combustion system from the outside to ensure that they were all in working order.

Oct 28/25
5*
AC/Furnace/Gas FP checkup by Josh. Excellent service provided. Josh was very thorough and professional in checking all 3 of my products.

Oct/21
5*
After getting 3 other quotes, I met Cyrus the owner. He was very professional and down to earth to answer questions honestly. He stood behind his word and his workmanship. He came to our home twice to ensure that we were 💯% confident in our decision for both AC and furnace installation.
He arranged for the duct cleaning at a lower cost to ensure everything was clean before new equipment install.
The crew (Waheed,Frank, Winston) came on time and were very professional and polite. They ensured that no dirt was dragged in from the outside by protecting our carpets. They protected  our safety and wore masks and kept their distance during their install. I highly recommend this local company.
  
 
 
      
   Kenneth D 
 6 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Sean (Shaun?) and Jim installed a new furnace and air conditioner for us today. We couldn't be more satisfied. The price was far better and more trustworthy than its competitor. The installation was very efficient and Sean and Jim left the basement cleaner than they found it! Sean also explained the differences between the new furnace and the old. I would definitey use Able again.
  
 
 
      
   奶皮 
 6 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Great experience.
  
 
 
      
   Simon T 
 7 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Phil was great today!
  
 
 
      
   Julie L 
 7 days ago
 
 
 Trustindex verifies that the original source of the review is Google.  Phil was very helpful and took the time to explain and made sure my worries were addressed. Problem was fixed in timely manner. Very professional!!!
  
 
 
 
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