Testimonials
Posted on Google
Rob K1 days agoTrustindex verifies that the original source of the review is Google.
My whole experience in replacing my old furnace and A/C was great! Phil did a great job diagnosing my problems and gave great advice on going forward, Mike did a great job explaining my options and helping me chose the equipment that meets my needs and Martin and Steve spent a long day installing the new equipment, they did an amazing job! Thank you Able air conditioning and heating for the great job!Posted on Google
Brendan B1 days agoAndre cleaned my heat pump after buying a house last year. I was unaware of the age and maintenance of the unit and he gave all recommended maintenance needed. Thanks!Posted on Google
Kate B1 days agoI had a new furnace installed today, and the two technicians, Shahin and Jaime, were wonderful. They were kind, professional, and worked efficiently from start to finish. They also made sure to keep the workspace clean and left everything spotless when they were done. Great customer service and quality workPosted on Google
Ankica C2 days agoShahin and Jaime installed my new heat pump. They were extremely professional and knowledgeable, and they left everything so clean! Highly recommended!Posted on Google
Judith L5 days agoWithin a week of discovering that my A/C was leaking fluid, Able Air had replaced coils and installed my new unit. Mike came to discuss repairs versus replacement. The reason that so many people have given Able Air a 5 star rating was underscored for me when Mike said, "in good conscience I can't charge for servicing a unit that will be replaced." Crediting a service call on my old A/C might be minor compared to replacement costs, but sometimes small things go a long way to instill confidence in the varsity of a company and its owner. So also can those a company employs and Able Air has chosen it's staff well. The service tech, André, and the installation team of Martin and Steve were knowledgable, efficient, timely and personable. The office staff kept me well appraised of appointment times and payment options were seamless. The cost of the new unit was comparable if not better than the competition. I would, with confidence, recommend Able Air for your next furnace, A/C or servicing requirements.Posted on Google
Smiley 46 days agoOct 1/26 Great yearly service of my Furnace and AC unit by Phil the tech. Very professional and respectful of my property. Feb 11/26 5*...Andre (with the beautiful eyes) came today to give me a peace of mind about the furnace room and it's temperature. He checked both the furnace from the inside and the combustion system from the outside to ensure that they were all in working order. Oct 28/25 5* AC/Furnace/Gas FP checkup by Josh. Excellent service provided. Josh was very thorough and professional in checking all 3 of my products. Oct/21 5* After getting 3 other quotes, I met Cyrus the owner. He was very professional and down to earth to answer questions honestly. He stood behind his word and his workmanship. He came to our home twice to ensure that we were 💯% confident in our decision for both AC and furnace installation. He arranged for the duct cleaning at a lower cost to ensure everything was clean before new equipment install. The crew (Waheed,Frank, Winston) came on time and were very professional and polite. They ensured that no dirt was dragged in from the outside by protecting our carpets. They protected our safety and wore masks and kept their distance during their install. I highly recommend this local company.Posted on Google
Kenneth D6 days agoSean (Shaun?) and Jim installed a new furnace and air conditioner for us today. We couldn't be more satisfied. The price was far better and more trustworthy than its competitor. The installation was very efficient and Sean and Jim left the basement cleaner than they found it! Sean also explained the differences between the new furnace and the old. I would definitey use Able again.Posted on Google
奶皮6 days agoGreat experience.Posted on Google
Simon T7 days agoPhil was great today!Posted on Google
Julie L7 days agoPhil was very helpful and took the time to explain and made sure my worries were addressed. Problem was fixed in timely manner. Very professional!!!Posted on Google
Vigneshwaran K8 days agoPhil did a very good job tuning up our AC and furnace. He was thorough, professional, and made sure both systems were running perfectly. I highly appreciate his hard work and would definitely recommend his services!Posted on Google
James A9 days agoEarly this summer our 26 yr old AC, Air Exchange and furnace began to fail and we decided to replace the entire system. We secured quotes from 4 name brands. Able Air was by far the most responsive offering sound technical explanations, a superior warranty and a competitive price. We selected the Amana heat pump paired with a modulating furnace, air exchange unit, high efficiency air filter all controlled by the Amana Smart Thermostat. Removal of the old system and installation of the new equipment by ABLE techs Martin and Steve went very well. After our first 6 weeks of operation we are very pleased with our new system, the ease of operation, and ability to control remotely. We have also subscribed to ABLE's annual maintenance plan.Posted on Google
Alysson M9 days agoPhil did a great job tuning up the AC and also gave me some tips on how to tweak the humidity settings for better air quality.Posted on Google
Saleem M9 days agoExcellent service by Sean and Jamie. A quick installation of a new furnace filter housing.Posted on Google
Nadine S9 days agoPhil came today to clean and check on our unit. He was very professional and kind. Let me know that everything was great and to reach out with any concerns. Have had such great interactions with this company. Highly recommend.Posted on Google
Hailemichael T11 days agoJohn fixed my no heat issue, he is very nice.Posted on Google
Donna S11 days agoWe are very pleased with the service and response time of Able Air.Posted on Google
Albert I12 days agoWhen my AC broke down, I chose Able Air Conditioning & Heating. They provided a fair quote and took the time to compare different solutions. Their representative clearly explained every step of the process. Once I accepted the quote, everything went smoothly. They installed a hybrid heat pump and furnace system, and the work was completed neatly and professionally. The technicians were friendly, knowledgeable, and professional throughout. I’m very satisfied with their service and would highly recommend Able Heating and Cooling.Posted on Google
Sonichellsfire12 days agoHad difficulties diagnosing and resolving the issue with my AC unit. John was extremely helpful in identifying and resolving the issue for me. Thanks.Posted on Google
Jason M12 days agoGreat service. Fair and reasonable, on time. Ehsan and Scy did the install work. They were professional, responsive , thorough and efficient. We can’t say enough good things about their service/install of our new heat pumpPosted on Google
J B12 days agoExcellent service at a great price! Andre was very professional and got us all set up for the winter. Would highly recommend getting your furnace or ac serviced here.Posted on Google
M13 days agoPhil came over on short notice and was a huge help with everything I asked.Posted on Google
Vats V14 days agoPhil and John were amazing professionals, very quick and thorough. Explained the while HVAC system pretty well. Highly recommended.Posted on Google
Sherry L19 days agoMy call was for a gas line that needed to be bonded to the water main. I was able to have my service completed on the same day that I had called in. My technician was polite professional arrived when he said he would and completed the job to my satisfaction with a pride of workmanshipPosted on Google
Etienne W19 days agoHad an issue with my previous unit installed by a different company. Called Able based on recommendation, they came out, checked out the unit, provided multiple options including repair, replacement, with detailed quotes and recommendations. Decided to replace the aging unit instead of putting money into repair. They got it done the same week, extremely efficient, friendly service. Ehsan and Scy were clean, tidied up after, explained everything to me, and did a great job. Highly recommend Able Air for anyone needing service or replacement work.Posted on Google
Patty S22 days agoPhil came today for the annual inspection, he was extremely friendly, knowledgeable, found a problem and fixed it. Thanks PhilPosted on Google
Brandon P23 days agoHad a great experience with Mike, when he came to do the quote at our house. The two technicians that came did a fantastic job. I wish I had called sooner to install the heat pump it’s night and day compared to our old A/C unit! Fantastic work thanks guys!Posted on Google
Michael E24 days agoI've purchased a total of 3 mini-split systems from Able Air and the experiences were all excellent. Call out to Mike on the sales side, Martin (and his team mates) on the installation side, and Nadine coordinating everything. A very positive experience with a knowledgeable and professional team.Posted on Google
Tommaso M24 days agoAble did a great job in providing a new furnace. Their price was good and installation went well. Mike’s technical expertise was excellent and this helped me make my decision on make and model. Hats off to John and Zack who installed the furnace. They came on time, cleaned up after themselves, and went the extra mile to make sure I was happy with the installation. I recommend Able!Posted on Google
Marsha P26 days agoReplaced my furnace and ac. The whole process was fast and easy. Mike came quickly and gave us a quote. Took the time to explain everything to us. Scheduled the work within a week. We felt confident with the large purchase. Work was done quickly and professionally. Ehsan and Scy were friendly installers and answered any questions we had. Highly recommend Able to anyone. Good service and good pricing.Posted on Google
Heather E27 days agoEhsan and Sey were great. They arrived on time, were efficient with the installation and knowledgeable about the product. Thank you.Posted on Google
Unsa S27 days agoWe had our furnace tune up and inspection done by Phil recently. He was right on time, very knowledgeable and professional, and did a thorough job of not only servicing our furnace, but also educating us along the way. He didn't rush anything and made sure to answer all our questions and running all the tests. It was our first time with Able Air and they'll definitely be our first choice for all HVAC related issues from now on.Posted on Google
Egzon H29 days agoNice service from PhilPosted on Google
Mathew L29 days agoGreat team and Phil was awesome - fixed an issue that's been around for years - Thanks again!Posted on Google
Tori L31 days agoAgon’s the best. Highly recommend. He goes above and beyond, couldn’t be happier with my hvac system and all his help. More than anything, great person!Posted on Google
Milica V33 days agoWe had Andre come out today to do an inspection of our ac that was installed last year. Had an excellent experience. He was efficient, helpful, and answered a few questions I had. Overall excellent service!Posted on Google
Jiwan J33 days agoIt was great experience working with Able air.I really appreciate Mr. Phil and Mr. Chris to diagnosed the problem in the furnace and fixed it in timely manner. Both are very knowledgeable and know their work very well. Trustable and reliable.Posted on Google
Jiwan J34 days agoI had an excellent experience with Able Heating, Cooling & Electrical. A big thank you to Phil and Chris. They were here to do the inspection of the furnace, found the problem, and fixed it. They both are knowledgeable and know their work very well. Thanks to both of you.Posted on Google
Art L34 days agoI have been shopping around and found this business on the fb market place since I already had a quote from the other . Essential air gave a much better price so went with them not only I got a good price the scheduling and the work they did was exceptionally good .Posted on Google
Mark P34 days agoWe just had Phil from Abell Air-conditioning and heating repair our ductless mini split air conditioner. He was extremely Knowledgable and friendly, and diagnosed the problem quickly and fixed it. We were so impressed that we signed up for an annual service package.Posted on Google
Jim H35 days agoPhil showed up and did a great job diagnosing the issue, and had the parts on hand to get our house cool again and escape the heat wave.Posted on Google
Johnatan R35 days agoI’ve used Able Air Conditioning & Heating twice now, and both experiences were top-notch. The first time was for an AC issue—they sourced the replacement part and had it ready the very next day, saving me a ton of downtime in the heat. More recently, I called them for a fireplace inspection. They managed to fit me into their schedule within the same week, and the technician actually showed up early. He was thorough, professional, and had the full inspection report completed within 10 to 15 minutes. Reliable, fast communication, and efficient work every time. Totally recommend their services!Posted on Google
Alivia D35 days agoPhil was great! Efficient, knowledgeable and thorough in his assessment.Posted on Google
Adela G36 days agoPhil was great, very knowledgeable and professional. Explained what was happening, and what he would be doing today. Communication was great, we even scheduled a duct cleaning. Would recommend as they are local to the area as well.Posted on Google
Nicole C37 days agoMartin and Steve came to install a new furnace for us today, and we couldn’t be happier with their work! The installation was completed quickly and professionally, and they did a fantastic job. Before leaving, they took the time to explain our new equipment and made sure we understood everything. They also left the basement spotless after the installation. Great job, guys! Thank you for the excellent service!Posted on Google
Lisa C37 days agoJust wanted to give a shout out to Able. After a day of helping move my daughter we came home to find that the central air had stopped working. Nicole and the business owner were able to get a technician out early the next morning to get it up and running while parts are being ordered. Thank you to the technician Chris for explaining everything that you were doing in great detail and cooling our home so that we could be comfortable especially with a 3 month old in the home. Came out on a Sunday morning of the long weekend and for once didn’t make me feel like I was ruining someone’s long weekend. Had the team come in today to replace the whole system while I was at work and they did an amazing job replacing everything from the furnace to all the piping and lines required and did a fantastic job not leaving a trail behind them with the cleanup. Thank you able for an amazing experiencePosted on Google
Debra J38 days agoGreat experience last week when our furnace failed and Juan provided us with options for a new furnace and AC. His detailed explanation and knowledge of the products he had to offer made us feel comfortable with his assessment of our requirements. We were truly impressed with this young man! Our installation went smoothly and the technicians Shohan and Jamie both made us feel that we were receiving an excellent installation by skilled professionals. Thank you once again! Excellent experience!Posted on Google
Kanti M40 days agoAndre the technician came as arranged in the agreed upon time frame, completed the tune ups of both the furnace and the air conditioner in short order and explained their maintenance plan and its benefits in detail and left me as a very satisfied customer.Posted on Google
Dave G40 days agoAndre and Phil serviced our furnace and (VERY ancient) air conditioner. They were very both thorough, professional and answered all of my (many) questions. I would not hesitate to recommend Able Air Conditioning & Heating. Thanks Andre & PhilPosted on Google
Brent S40 days agoCalled Able to get a second opinion on my AC. Previous HVAC company told me I should replace the whole AC unit as the compressor was shot. Andre, the Able tech, saw right away that I just needed a new run capacitor. It's working great now and he saved me thousands of dollars. Also, Andre was on time, he was polite, and he took the time to explain everything to me.Posted on Google
Betty S41 days agoGreat customer service!Posted on Google
Milo M42 days agoA/C install here, went fine without a glitch. Chose ABLE because their sales person was the only one who didnt insult my intelligence and give me his best price upfront. Anyone with 1/2 a brain nowadays can figure out whats the decent price after including equipment wholesale cost, hours, overhead and of course reasonable profit. Other sales people were the old school starting at 6K then dropping to 4K once I showed them the door, that and baseless trashing of competitors and their equipment, so annoying and insulting.Posted on Google
Alan C42 days agoVery happy, the gentleman who we first met, new his product, gave us options etc. We got what he suggested, wasn't the cheapest or the most expensive. We feel we got what we wanted and needed. The after sale service was great, install on time, the guys new what they were doing ,air and furnace done in one day. When they left, everything was clesned up and running Admin. Kept us up to speed on what was happening, install date depodit final invoice and filled out and sent the info to the manufactuer for our warranty. Very impressed. I'm sure the after sales sevice will be as good. Thank you.Posted on Google
Kate S43 days agoEveryone I worked with was excellent. Service, sales, and the install team. Shaun and Jaimie did a great job installing and explaining my new AC. Highly recommend to anyone in need of HVAC service.Posted on Google
Rick W44 days agoI had the pleasure of having Ehsan complete my installation of the Dual control heater / air conditioning in my garage as well as running a gas line to my kitchen. They were on time completed the work faster than I was expecting and the work was very thorough. I couldn't be more pleased and credit to Mike for helping me decide which system would be the best for my house. They are my go-to company for any HVAC needs.Posted on Google
Lisa H44 days agoPhil was great to deal with. Explained everything to me as he was doing the job. Very polite and pleasant to deal with. Will definitely be calling back for yearly tune up of furnance and ac. Would highly recommend. Thanks PhilPosted on Google
Brooke Y44 days agoPhil came and fixed our water heater exhaust. Service was quick and install was very neat. Cleaned up well.Posted on Google
Rebecca L47 days agoJust had a furnace and heat pump installed by Able Air. Ehsan and his apprentice were amazing!! Mid way thru I decided to go with the upgraded air cleaner causing some rework to be done and they were able to pivot seamlessly. Would highly recommend Able Air.Posted on Google
Arnold K47 days agoGreat HVAC install with detail and efficiencyPosted on Google
Chad N47 days agoWe recently had our condensate removal pump replaced, and I couldn’t be more impressed with the service provided by Chris. From start to finish, he was exceptionally professional, knowledgeable, and thorough. Chris took the time to walk me through the entire process, showing me the pump near the furnace as well as checking our outdoor air conditioning unit to identify the root cause of the issue. Throughout the maintenance, he explained every measurement he took, shared what the readings meant, and showed me the specific parts involved so I fully understood the work being done. His transparency, expertise, and friendly approach made what could have been a stressful situation completely seamless. I highly recommend Chris for any HVAC needs—he truly delivers top-tier, five-star service!Posted on Google
Matthew C47 days agoAndre was fantastic! He answered all my questions and was very knowledgeable. Thank you from Katherine and MatthewPosted on Google
Joe B48 days agoPhil did a great job fixing my 15 year old water heater. Ended up being a simple fix, but he checked for other issues while he was herePosted on Google
Darion S49 days agoPhil was incredibly helpful super professional, fixed up our HVAC issues!Posted on Google
Helen N49 days agoGood experience with Able, from Cyrus to the installation team (John and Andy). They took time to explain things to me. My new air-con is working well, really appreciate the hassle-free experience.Posted on Google
Jennie M51 days agoPhil was absolutely a gem!! So helpful, respectful and honest to deal with. He arrived so quickly and was extremely thorough! Thank you Phil for being so helpful!!!Posted on Google
Luc I51 days agoFast response and great service. Andre was a great tech that explained everything and got me nice and cool in no time. Thanks AndrePosted on Google
Jay U51 days agoPhil was great, he was thorough and was very helpful.Posted on Google
Wes51 days agoGreat job on installing the new furnace and A/C. Martin and Steve worked diligently and efficiently throughout the day, making the install as painless as possible. Martin had impressive customer service, and Steve was a work horse. Very happy dealing with Able.Posted on Google
Hotrod6554 days agoTechnician was very courteous and informative about the repair to our AC unit. Was very thorough and also gave advice on cleaning the unit as well as making sure to change our furnace filters when dirty. We found the Technician was honest about the work assessment and repair that was done. Would definitely recommend Abel air conditioning to any relatives or neighbors that needed work done as well as ourselves contacting them again for future repairs. Thank youPosted on Google
Nana A54 days agoI had my A/C leaking lots of water. I called Abel and in less than 24 hours Phil was on his way to my house. I am so so good with the work Phil did on my air conditioning. He walked me through what was happening. I won’t hesitate to call them again.Posted on Google
W54 days agoPhil was great, polite, professional and informative.Posted on Google
Thomas54 days agoTech was Phil. He arrived exactly on time. Provided excellent, comprehensive service. Extremely professional and informative. Highly recommend Able Air.Posted on Trustindex
John A55 days agoTrustindex verifies that the original source of the review is Trustindex.
From John and Ester We had a great experience with Mike from Able Air. He came to our home, and was patient, friendly, and professional, taking the time to walk us through all our AC and furnace options without any pressure. His advice helped us find the perfect fit for our home and budget. What a great experience! Thank you, Mike! You were outstanding!Posted on Google
John A55 days agoWe had a great experience having our furnace and AC outside unit installed by the crew of technicians sent by Able Air. They were friendly, professional and clean.Posted on Google
Bryen F55 days agoThorough, friendly, reliable, professional and responsive. I’m on their maintenance plan, they call with reminders and accommodate my schedule. Window for service is 2 hours with a text 15 min prior. Phil was great! Nadia is super! What more could I ask for? Chefs kiss :)Posted on Google
Joe K56 days agoChris at Able Air did an amazing job with servicing our ductless mini split. We had previously hired other HVAC companies to service our mini split, but they all did superficial jobs that left our mini split not functional well within a couple months. Chris was thorough with diagnosing the problem, thorough with the process. Our mini split is working great again! We will be going wiht Able Air again in the future.Posted on Google
Jamu I56 days agoAlex and Daman were fast and efficient to upgrade the panel, great service!
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Emma L56 days agoDarren was incredibly prompt and polite during his visit to repair heat pumpPosted on Google
Shar F56 days agoI can appreciate a company that stays in communication regarding their timing so that you are not wasting your day. The technician was incredibly friendly and professional. And what I appreciate the most is, he took the time to explain what he found was wrong until it made sense to me he did not talk over my head. He made sure it was clear.Posted on Google
Shannon S57 days agoFriendly, efficient and amazing service. Thanks Phil for the quick and great service and getting our AC up and running again!Posted on Google
Heather B57 days agoPhil and Alex were very professional and kind. They slated our Loren quickly, and fixed it efficiently. I will definitely call ABLE again for furnace and A/C needs.Posted on Google
Michael B57 days agoA very fair price for the new air conditioner. The installers were efficient and neat. They laid down a rug, covering any of the places they were walking or working, which I appreciated. The new unit is much quieter. I would highly recommend.Posted on Google
Hongming X57 days agoThank Phil to help me to figure out my furnace issue updates: Today John and Jaden did an incredible job installing my furnace and AC. They are extremely knowledgeable and perfectly set up the entire system to maximize efficiency. Great service!Posted on Google
Dinesh J57 days agoPhil did a good service on annual tune up and also educated us with monthly plan which was really helpfulPosted on Google
Rachel G58 days agoThis guy is the real deal! Incredibly great at his job, dedicated to his customers, and goes the extra mile. Very great pricing too.Posted on Google
Sherri L58 days agoOur 19 year old AC unit stopped working this morning. We called Able AC &Heating and were told someone would come out between 12 and 3pm. Phil arrived around 1:40 and assessed the situation and got right at it. We truly appreciated the fact that he replaced a couple parts, took the time to clean it out and explain to my husband what was wrong with it instead of automatically suggesting we get a brand new unit. We have AC running through the house again and stronger than before! He was very polite and friendly and cleaned up once he was done. We would definitely recommend Able and Phil to any of our friends who might run into issues with their AC!Posted on Google
Dharini T58 days agoPhil provides us with an excellent service . He explained each and every step so that we could understand.Posted on Google
Anne L58 days agoMy service rep was Phil who did an excellent job of walking me through inspecting a very noisy furnace. He was very thorough and checked the a/c as well as replacing the filter and suggesting a "to do" list of proper maintenance. I would recommend Able Air Conditioning & Heating to others!Posted on Google
Donna K62 days agoVery friendly, knowledgeable and professional installers. Arrived on time and accommodated my requests.
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Rben B62 days agoWe had an excellent experience from start to finish. Cyrus, the owner, contacted me right away, gave me a great price on a new AC and furnace, and arranged installation for the very next day. The installation was completed by Zack and his partner (I apologize for forgetting his name). They were professional, knowledgeable, and did a clean, efficient job. They took the time to answer my questions and made sure everything was working perfectly before they left. I'm very happy with the service and would highly recommend this company to anyone looking for honest pricing, quality workmanship, and excellent customer service. 100% recommended! ArbenPosted on Google
Jim M63 days agoSmooth installation..... By Zack and his team Now we have a nice cool house....phewPosted on Google
Flavia L64 days agoPhil Came really quick and made an excellent jobPosted on Google
Sarah M64 days agoI had an excellent experience with Able Heating, Cooling & Electrical! From start to finish, everything was professional and smooth. A huge thank you to Shaan and Jaimie for the outstanding installation they did today. They were incredibly professional, knowledgeable, respectful, and hardworking. They took the time to explain everything, answered all of my questions, and made sure the installation was done perfectly. They left the work area spotless and treated my home with great care. It’s not often you come across technicians who are this friendly, honest, and dedicated to doing the job right. Their attention to detail and commitment to quality were exceptional. I highly recommend Able Heating, Cooling & Electrical, especially Shaan and Jaimie. They truly went above and beyond, and I couldn’t be happier with my new furnace and A/C installation. Thank you both for providing such outstanding service!
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Ged S64 days agoWe had Able out to have a look at our AC unit and they were fantastic. They found the issue and were able to fix it on the spot. Absolutely would recommend.Posted on Google
Aj S64 days agoReplaced our AC. So far so goodPosted on Google
Brad M65 days agoService was excellent. Showed up on time diagnosed the problem quickly and described each step of the process. Greg the technician was very knowledgeable and friendly.Posted on Google
Eric F66 days agoOur technician, Chris, was knowledgeable, friendly and very thorough. He explained what he was doing and his process.Posted on Google
Kate E68 days agoAble Air Conditioning provided exceptional service and communication. They installed new heating and cooling for us, and the work was completed exactly as outlined. We fully recommend them.Posted on Google
Milan D68 days agoPhil provided great service he was really polite and was really experienced person to diagnose real problems and provided all the info (cause) of the issue he was really great guy to work withPosted on Google
Sandeep P68 days agoI had a great experience with ABLE for my new AC installation. Mike, the sales manager, gave us a fair price and made the whole process easy and stress-free. Jamie and Shawn provided incredible customer service during the installation — they were professional, efficient, and respectful throughout the job. Everything was done neatly and on time, and I’m very happy with the results. I would definitely recommend ABELAIRKW to anyone looking for honest pricing and excellent HVAC service.
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Richard M69 days agoNew furnace and heat pump. Great installation. Very cooperative and friendly. Couldn’t ask for a better experience Thank you Ehsan and Scy. Also great service from Mike Zuliani, our advisor who answered all our questions & helped us pick the the right units. Very satisfied.
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Scott T116 days agoImpressed with Ehsan and Scy Very impressed by Ehsan and Scy's installation; Brand new unit on the 3rd floor in one day. They were on time, professional, and overall just pleasant. Checked in with me when needed, cleaned up and left everything as they found it. Highly recommend.Posted on Trustindex
Rob K221 days agoFlawless HVAC Experience With Able AIr Kitchener Leading up to one of the coldest weekends of January 2026, my furnace decided it was time to retire. ABLE AIR was my first choice to reach out to after hours that Thursay night as they left me with only a positive opinion with me after their last visit. The person taking my call was compassionate, kind and was commited to getting me the help I needed quickly. WIthin hours, a tech was at the house. Eager to help, pleasant, professional and more than happy to give up his evening plans despite a long day of work to help. He quickly found the issue, and provided his honest opinion on options to consider. Some options were better than others. It was not a pressure cell. When it was decided the old furnace should be replaced, the tech was quick to get on the phone with his team to get me a sales appointment ASAP. We managed to get for for the following morning. Shefik was on time for his appointment that Friday. Respectful, courteous, and compassionate, we reviewed options. He went through the pros and cons of what was available, and not once favoured the more expensive options. He was, patient, upfront and honest about all the products available, admitting that expensive was not always, and frequently not always better, and not to dismiss more economical options. He supported me on the decision to select the best option within my financial means. Although there were addons available, he shared them with me, but didn't pressure me to invest in things that really were unncessary. He did his job, but unlike others, didn't mislead me into the importance of things, or make false claims of quality over one product over another. He was upfront with me though, about the importance of routine maintenance and maintenance of the investrment to ensure longevity and access to the extensive warrently that came as part of the purchase. It was a heads up that HVAC does require care beyond installation to ensure reliability, and of course to expect a cost associated annually. Although I am a strong advocate of getting a mix of quotes, due to the urgency of the work, I was reluctant to invest a lot of time seeking other estimates (there are so few providers that I feel I can trust based on reviews and past negative experiences), so I went with my gut trust and went with ABLE AIR for complete HVAC replacement. The transaction was smooth. Shefik worked diligently on his phone to create the estimate and send them to me for approval. Each point of the thorough estimate (right down to nuts and bolts!) was clearly explained. Despite making some errors (mostly from having to work from his phone), he was quick to recognize and ammend them to create the final estimate. Once the sale was final, we had to schedule an appointment for installation. I was soooo impressed that Shefik managed to tap into his resources to secure installation that same day to accomodate unavoidable scheduling conflict. He was empathetic to my unique circumstances, and recognized the urgency in light of the extreme cold temperatures that are to follow that weekend. For this I am so grateful. Later that day, installers Shun and Jaimie arrived. Not unlike everyone I've dealt with since the first call that Thursday evening, they to were courtious, clean, professional and respctful of me and my home. They took time to explain the process, and the timeline. In was a Friday afternoon, and when many of us are anxious to start our weekend, they did not rush the job, and worked into the early evening to complete the job (not to mention them having to install an air unit outside in almost knee deep snow and -20C temps), and clean up behind them. Prior to leaving, they set my Thermostat, and ensured both the furnace and AC were working. In a matter of minutes, the house went from a balmy 14C to 21C. They showed me the new equipment, pointing out what they did, the different components, and the features I needed to be aware of ... like filters etc. It was nice to have warmth back in the home, and I feel the positive experience only made it feel warmer. The condensate pump that had been installed was apparently faulty and resulted in some water on the floor, a quick call back to ABLE had Shun and Jaimie back at the very start of their day to replace it. ABLE AIR followed up through email with a detailed invoice, all product warranties (with important fine print highlighted), with care tips, and of course maintenance offers. At this point, and with my previous positive experiences, I have no reason not to be confident in the services and product of ABLE AIR. They, as I do as well, realize competition is tough, but unlike other larger HVAC companies, I truly believe their business priorities are customer satisfaction applying honesty, respect, and empathy. Hopefully, these alone over shady business practices will allow ABLE AIR to continue sustain itself and continue to offer what customers expect and deserve when it comes to large investments like HVAC.Posted on Trustindex
Greg F232 days agoExcellent service and installation Andre quickly diagnosed the issues with my furnace, which was overdue for maintenance, and found the ventnor motor leaking oil and the fan motor showing significant wear. Given the cost of repairs, we opted for a full replacement of the 16-year-old furnace and A/C compressor. Eric and Sami did a fantastic job with the installation, completing it in under six hours while carefully protecting my wood floors. They also installed a whole-house humidifier, which is a huge upgrade from my old single room humidifier. Both technicians were incredibly polite and professional. I’m very impressed and will trust them for future servicing!Load more
