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5.0
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Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Top Rated Heat Pump Repair

Proudly Serving Kitchener-Waterloo, Cambridge, Guelph & Surrounding Areas

If your heat pump is struggling to maintain proper operation or is showing signs of malfunction, Able Air Conditioning & Heating provides expert heat pump repair services throughout Kitchener-Waterloo, Cambridge, Guelph, and the surrounding areas.

Our skilled technicians are dedicated to thoroughly diagnosing and resolving any problems, working to restore your home comfort and ensure your system operates reliably, season after season. Contact us today to schedule a prompt and efficient service appointment, and experience the difference of professional care.

One Coupon Valid Per Customer

Protect Your Heat Pump With Able Air’s Maintenance and Protection Plans

Protect your heat pump system and your wallet with Able Air’s Maintenance and Protection Plans! Our plans offer annual tune-ups, keep your manufacturer’s warranty active, and cover service fees for diagnostics and warranty claims. Upgrade to our Protection & Maintenance Plan for even more coverage, including electrical calls and up to $1,500 in parts and labor annually.

Troubleshooting Your Heat Pump

If your heat pump isn’t performing as it should, try these tips to get it running smoothly again:

No Heat

Make sure your thermostat is set to ON and HEAT. The issue could also be a tripped breaker or a malfunctioning thermostat.

Not Enough Heat

Poor airflow—often caused by dirty filters, fans, or coils—is a common culprit. Replace air filters monthly and clean coils and fans regularly. Blocked ducts, faulty valves, or low refrigerant levels could also be to blame.

Blowing Cold Air

Heat pumps don’t produce air as hot as a furnace, but if it feels unusually cold, switch to emergency heat and raise the thermostat by at least 5°C. If that doesn’t help, the outdoor unit or thermostat may be faulty.

Frequent Cycling

First, replace the air filter. If the problem persists, check the thermostat’s calibration or replace its batteries. Keep in mind that some heat pumps struggle in extreme cold (below -25°C).

Strange Noises

Rattling may just mean loose cover panels or screws. Check and tighten them if needed. But scraping, grinding, or squealing noises could signal serious issues. Continuing to run your heat pump under these conditions can cause further damage and lead to costly repairs. For your safety and to protect your system, shut off the unit immediately and contact Able Air.

Signs You Need Heat Pump Repair

Rising Energy Bills

A sudden spike in your utility costs could point to reduced efficiency or a system malfunction.

Weak or Uneven Airflow

Inconsistent temperatures or poor airflow may signal problems with the blower, ductwork, or other components.

Unusual Noises

Grinding, banging, or hissing sounds often indicate mechanical issues that shouldn’t be ignored.

Insufficient Heating or Cooling

If your heat pump isn’t maintaining a comfortable temperature, the compressor, refrigerant levels, or other key parts may need attention.

Why Choose Able Air Conditioning & Heating for Heat Pump Repair?

5-Star Google Rating

24/7 Emergency Service

Flexible Financing Options

Equipment Protection Plans

Enbridge Sustain Trusted Partner

Homestars Best of Award Winner

Award Winning Amana Heat Pump Dealer

Schedule a Service

Please call us (519) 954-7300 or complete the form below and an Able Air representative will follow up with you shortly.

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Able Air Conditioning & Heating
Able Air Conditioning & Heating
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1641 Google reviews
Patty Sweeney profile picture
Patty S
6 days ago
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Phil came today for the annual inspection, he was extremely friendly, knowledgeable, found a problem and fixed it. Thanks Phil
Brandon Phillips profile picture
Brandon P
7 days ago
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Had a great experience with Mike, when he came to do the quote at our house. The two technicians that came did a fantastic job. I wish I had called sooner to install the heat pump it’s night and day compared to our old A/C unit! Fantastic work thanks guys!
Michael Ell profile picture
Michael E
8 days ago
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I've purchased a total of 3 mini-split systems from Able Air and the experiences were all excellent. Call out to Mike on the sales side, Martin (and his team mates) on the installation side, and Nadine coordinating everything. A very positive experience with a knowledgeable and professional team.
Tommaso Mallozzi profile picture
Tommaso M
8 days ago
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Able did a great job in providing a new furnace. Their price was good and installation went well. Mike’s technical expertise was excellent and this helped me make my decision on make and model. Hats off to John and Zack who installed the furnace. They came on time, cleaned up after themselves, and went the extra mile to make sure I was happy with the installation. I recommend Able!
Marsha Phillips profile picture
Marsha P
10 days ago
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Replaced my furnace and ac. The whole process was fast and easy. Mike came quickly and gave us a quote. Took the time to explain everything to us. Scheduled the work within a week. We felt confident with the large purchase. Work was done quickly and professionally. Ehsan and Scy were friendly installers and answered any questions we had. Highly recommend Able to anyone. Good service and good pricing.
Heather Eckhardt profile picture
Heather E
11 days ago
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Ehsan and Sey were great. They arrived on time, were efficient with the installation and knowledgeable about the product. Thank you.
Unsa Salman profile picture
Unsa S
11 days ago
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We had our furnace tune up and inspection done by Phil recently. He was right on time, very knowledgeable and professional, and did a thorough job of not only servicing our furnace, but also educating us along the way. He didn't rush anything and made sure to answer all our questions and running all the tests. It was our first time with Able Air and they'll definitely be our first choice for all HVAC related issues from now on.
egzon hoti profile picture
Egzon H
13 days ago
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Nice service from Phil
Mathew Laing profile picture
Mathew L
13 days ago
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Great team and Phil was awesome - fixed an issue that's been around for years - Thanks again!
Tori Le profile picture
Tori L
15 days ago
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Agon’s the best. Highly recommend. He goes above and beyond, couldn’t be happier with my hvac system and all his help. More than anything, great person!