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5.0
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Top Rated Heat Pump Repair

Proudly Serving Kitchener-Waterloo, Cambridge, Guelph & Surrounding Areas

If your heat pump is struggling to maintain proper operation or is showing signs of malfunction, Able Air Conditioning & Heating provides expert heat pump repair services throughout Kitchener-Waterloo, Cambridge, Guelph, and the surrounding areas.

Our skilled technicians are dedicated to thoroughly diagnosing and resolving any problems, working to restore your home comfort and ensure your system operates reliably, season after season. Contact us today to schedule a prompt and efficient service appointment, and experience the difference of professional care.

One Coupon Valid Per Customer

Protect Your Heat Pump With Able Air’s Maintenance and Protection Plans

Protect your heat pump system and your wallet with Able Air’s Maintenance and Protection Plans! Our plans offer annual tune-ups, keep your manufacturer’s warranty active, and cover service fees for diagnostics and warranty claims. Upgrade to our Protection & Maintenance Plan for even more coverage, including electrical calls and up to $1,500 in parts and labor annually.

Troubleshooting Your Heat Pump

If your heat pump isn’t performing as it should, try these tips to get it running smoothly again:

No Heat

Make sure your thermostat is set to ON and HEAT. The issue could also be a tripped breaker or a malfunctioning thermostat.

Not Enough Heat

Poor airflow—often caused by dirty filters, fans, or coils—is a common culprit. Replace air filters monthly and clean coils and fans regularly. Blocked ducts, faulty valves, or low refrigerant levels could also be to blame.

Blowing Cold Air

Heat pumps don’t produce air as hot as a furnace, but if it feels unusually cold, switch to emergency heat and raise the thermostat by at least 5°C. If that doesn’t help, the outdoor unit or thermostat may be faulty.

Frequent Cycling

First, replace the air filter. If the problem persists, check the thermostat’s calibration or replace its batteries. Keep in mind that some heat pumps struggle in extreme cold (below -25°C).

Strange Noises

Rattling may just mean loose cover panels or screws. Check and tighten them if needed. But scraping, grinding, or squealing noises could signal serious issues. Continuing to run your heat pump under these conditions can cause further damage and lead to costly repairs. For your safety and to protect your system, shut off the unit immediately and contact Able Air.

Signs You Need Heat Pump Repair

Rising Energy Bills

A sudden spike in your utility costs could point to reduced efficiency or a system malfunction.

Weak or Uneven Airflow

Inconsistent temperatures or poor airflow may signal problems with the blower, ductwork, or other components.

Unusual Noises

Grinding, banging, or hissing sounds often indicate mechanical issues that shouldn’t be ignored.

Insufficient Heating or Cooling

If your heat pump isn’t maintaining a comfortable temperature, the compressor, refrigerant levels, or other key parts may need attention.

Why Choose Able Air Conditioning & Heating for Heat Pump Repair?

5-Star Google Rating

24/7 Emergency Service

Flexible Financing Options

Equipment Protection Plans

Enbridge Sustain Trusted Partner

Homestars Best of Award Winner

Award Winning Amana Heat Pump Dealer

Schedule a Service

Please call us (519) 954-7300 or complete the form below and an Able Air representative will follow up with you shortly.

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Able Air Conditioning & Heating
Able Air Conditioning & Heating
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1682 Google reviews
NICHOLAS MEREDITH profile picture
Nicholas M
1 days ago
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Phil was great! Arrived on time and got the job done quick
Libby Marsh profile picture
Libby M
1 days ago
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Phil went above and beyond with fixing our AC but also discovering a gas leak. Very friendly guy too!
marjorie mohammed profile picture
Marjorie M
1 days ago
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Martin and Steve did an excellent job with our Goodman furnace installation. Very tidy work and they finished in excellent time. Would recommend this company
Deka 'Blackadder' Katen profile picture
Deka '
2 days ago
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At last, a company whose slogan is not an elaborate work of fiction. Our furnace's condensate pump had given up the ghost, presumably deciding that employment in the Canadian winter was no longer worth the effort. Phil arrived promptly, was courteous and knowledgeable, and fixed the problem with impressive efficiency. No theatrical sighing, no mysterious technical jargon designed to frighten the homeowner into bankruptcy, and no invoice comparible with the national debt of the United States of America. Better still, Phil inspected the entire HVAC setup, measured the emissions, and offered sensible recommendations without attempting to sell me half the contents of a hardware store. Refreshingly honest, thoroughly professional, and blessedly free of bull. One suspects the moose on the logo personally vets the staff. Even Baldrick could probably understand this level of service, although I wouldn't trust him to measure emissions without accidentally testing the exhaust from his own trousers. Five stars. Phil knows his business, ABLE delivers on its promise, and the only bull in sight is the sort that gets trampled by a moose. Highly recommended!
Lety S profile picture
Lety S
5 days ago
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Phil did an awesome work today, thanks!!
Joel Walton profile picture
Joel W
5 days ago
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Great experience. Friendly, professional, punctual, respectful. Phil is an excellent tech.
Sachin Dudhara profile picture
Sachin D
5 days ago
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Able Air did a great job in getting my Lennox HX warranty approved, get the part delivered quickly and do the replacement of HX and the testing very quickly. I should say all within a week. Chris from their team was great at explanation and processing the warranty whereas Phil the HVAC tech who came to do the actual job also did a great job and explained me everything. Our HX is all new and the system just got its life extended rather than swapping to a new furnace. Definitely great team and was great to work with :)
Archit Shah profile picture
Archit S
5 days ago
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Phil G did a great job cleaning our heater and AC. He also noticed that the outside pipe for our furnace wasn’t sealed properly and offered to fix it. Really happy with the service and appreciate him going the extra mile. Will definitely use Able HVAC again!
Nilesh Datta profile picture
Nilesh D
6 days ago
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Great maintenance service done by Phil
Hollie Sloan profile picture
Hollie S
6 days ago
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This is the best company to work with, from a simple service call after hours to discovering I needed a new furnace, to having a consultation about all the products that would work and why they are the best for my house, to setting up and asking questions to the wonderful ladies in the office, to a clean and friendly install, Able Air and Heating is the place to go!! Shawn and Jamie did an amazing job installing and showing me everything and helped to set up my new thermostat as well. I couldn’t be more happier with spending my money here, especially to a local company!!! Thank you all!!!!